Avaya IP Office Admin

The 24-hour instructor-led training offer provides the administrator with the tools to manage the Avaya IP Office System.

This course offer is part of the Avaya Solutions Administrator and Developer Certificate Program. This program is designed for the roles of Administrators and Developers.

Key Objectives

  • Understand the IP Office 500 v2 and the IP Office Server Editions features and functions
  • Know the licensing required for IP Office
  • Describe the different components and hardware for both IP Office 500 v2 and Server Edition
  • Navigate Web Management and Manager for system configuration
  • Create and modify Users
  • Understand Users working with Voicemail
  • Understand, Button Programming for Users
  • Understanding Hot Desking and agent working
  • Create User Rights and Templates for ease of allocating features
  • Create and configure Hunt Groups
  • Understand how to use Hunt Group Overflows
  • Utilize Time Profiles for Day and Night service working
  • Understand how to configure automatic and manually night service
  • Create and use Shortcodes
  • Set up the System Directory
  • Understand Line configuration
  • Identify how to rout DDI/DID numbers to different destinations
  • Understand how to Back up your systems configuration
  • Create a VOIP extension and user
  • Compare Voicemail Pro and Embedded Voicemail
  • Overview of One-x portal

Course Details

Date TBD
Capacity 8
Individual Price $1,700.00
Course Number 2251C
Course Title Avaya IP Office Administration
Location Instructor-Led Training
Categories Avaya IP Officeâ„¢,Avaya Midmarket Administration

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