This instructor-led offering is designed for individuals responsible for the administration of the complete Avaya Oceana™ solution including the components of Avaya Oceana™ Core, Avaya Oceana™ Workspaces, and Avaya Oceanalytics™.
The Avaya Oceana™ system includes Avaya Control Manager for administration, a set of Avaya Oceana Snap-ins deployed on Avaya Breeze™, Avaya Aura®Solution and the Omnichannel Datastore Administration. Delivered to the student’s desktop with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises. This course offer is part of the Avaya Solutions Administrator and Developer Certificate Program. This program is designed for the roles of Administrators and Developers.