This virtual instructor-led offering is designed for individuals responsible for the implementation, integration, and support of Avaya Oceanalytics™ Insights for Oceana™.
Avaya OceanalyticsTM is a unified reporting and analytics solution, developed on Avaya Breeze™. This course also covers advanced analytics user training, creating custom reports and how to do ad-hoc analysis. This course is recommended for those individuals attempting to earn the ACSS - Avaya OceanalyticsTM Insights (ACSS – 7498) credential. Delivered to the student’s desktop with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises.