Supporting Avaya Workforce Optimization Select

This virtual instructor-led offering is intended for individuals responsible for the day-to-day maintenance and troubleshooting of Avaya Workforce Optimization Select.

This course covers the maintenance and support tools available with AWFOS. This course is designed as a foundational course to be completed for those individuals attempting to earn the ACSS- 7850 - Avaya Workforce Optimization Select for Midmarket and/or the ACSS-7860 - Avaya Workforce Optimization Select for Enterprise credentials. Delivered virtually with remote access to lab equipment, this offer consists of a combination of interactive instructor lectures followed by practical lab exercises. Students have the opportunity to ask questions and participate in discussions during lectures and lab exercises.

Key Objectives

  • Understand data management in Avaya Workforce Optimization Select.
  • Manage storage devices.
  • Perform Avaya Workforce Optimization Select security tasks.
  • Troubleshoot Avaya Workforce Optimization Select.

Recommended Knowledge

  • Working knowledge of the Avaya Aura┬« products Recommended Prerequisites
  • 7755V - Integrating Avaya Midmarket Customer Engagement Advanced Solutions - Avaya Workforce Optimization Select

Course Details

Date TBD
Capacity 8
Individual Price $1,100.00
Course Number 7765V
Course Title Supporting Avaya Workforce Optimization Select
Location Virtual Training
Categories Workforce Optimization Select for Enterprise,Workforce Optimization Select for Midmarket

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