"All aspects of TrainingPros service to us have been great. The client relationship, resource handling and even invoicing have been seamless and on the mark - and even when things have gone awry, TrainingPros has been quick to remedy it. Thank you for your great partnership."
The quote above came from one of the many clients who took a few minutes to answer this question and provide the reasons why we earned their recommendation: "How likely is it that you would recommend TrainingPros to a friend or colleague?" This very simple question is the basis for the net promoter score (NPS) effort. We regularly pulse our client base to see how we stack up from their perspective.