TrainingPros Learning Highlights

Welcome to the TrainingPros blog, Learning Highlights. Entries from our President, Relationship Managers, learning & development thought leaders, and other guest bloggers can be found across a broad variety of topics such as industry trends, talent management, training delivery methods, eLearning, learning decision making, management systems, reinforcement, metrics, and performance support. If you have a blog topic you’d like to see or would like to contribute as a guest blogger, please contact us and use “Learning Highlights” in the Subject field of our contact form.

Getting Our Hands Dirty

There are any number of ways to learn something. Reading is one. Listening to a lecture is another. But perhaps the one with the longest history and the best track record is to just actually do it. At one point, you might have been called an apprentice. In higher education, this goes under the heading of experiential learning. In the modern world, this has the much more descriptive “getting your hands dirty.” Over the past few blog entries, I have been providing a lot of detail about what to look for in your processes and how to look for a learning management system (LMS) that will work with those processes and do what you need. Today, I would like to change gears and take a look at a real LMS we can touch and explore.

This is the first of several entries that will look at real LMS instances. In this first case, I will provide some links and some guidelines on how to install a local copy of Moodle. You will then have the ability to poke, prod, and use it as a learning tool.

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Levels Of Learner Activity

We invite you to attend our final presentation in the Learning Views Gamification series, “Levels of Learner Activity.” Join this session to gain a better understanding on the levels of activity and interaction within the context of Alternate Reality Games (ARGs). We are excited to have speakers Andy Petroski, Corporate Faculty and New Product Development Consultant, Harrisburg University and Charles Palmer, Executive Director, Center for Advanced Entertainment and Learning Technologies, Harrisburg University.

  • Topic: Levels Of Learner Activity: 10 Points For Gryffindor
  • Date: Tuesday, May 17, 2016
  • Time: 1:00-2:00pm EST (60 minute session)
  • Cost: Free, but space is limited. Please register early
  • Speaker: Andy Petroski, Corporate Faculty and New Product Development Consultant, Harrisburg University and Charles Palmer, Executive Director, Center for Advanced Entertainment and Learning Technologies, Harrisburg University
  • Register: Learning Views Webinar
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Learning Insights Radio Heads to Dallas

TrainingPros will host our next Learning Insights Radio in Dallas, Texas, on Thursday, April 28. Learning leaders from various industries will be joining us to discuss challenges, opportunities, and best practices in their areas of expertise. Tune in here during the show hours to stream the interviews live or listen to past interviews on our Learning Leader Interviews page.

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Are We In Compliance?

For a number of years, I worked in the training department of a large telecommunications company. As one of our core missions, we handled the training for the large force of technicians. In addition to the various technical topics, we were also asked to care for safety training for that population. That meant that we needed to ensure that all 50,000 technicians who were located across a very large geographic area received the proper subset of 17 safety courses every two years. Needless to say this was a massive job, but it gave me an understanding of many different aspects of training administration that I have carried forward in my career.

At the time, the company was implementing its first corporate learning management system (LMS) and the “interface” was between a centralized group of people who manually entered data and paper training records that came in from the various garages. Self-service was still a distant dream. What became clear early on was that the process used by the garages to track training on paper was a lot more stable than either our system or our processes to get that data into the system. This should not have surprised us; telephone company field service had been doing the same job in roughly the same way for most of the past 100 years.

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LMS Categorization Approaches

In the last entry we took a look at naming conventions for learning management systems (LMS) and how your LMS might look after sorting your training library into four categories: job function, delivery mechanism, technical requirements, and required vs. elective training. This time, I would like to start with a similar idea, but perform the separation or categorization approach according to some of the distinctions that relate to job functions.

What type of work does a particular class address? What kind of workers? Some different categories of training that you might note here are sales training, product technical training, internal computer system training, or training in the safe handling of factory equipment. Each of these categories is going to combine a number of different types of materials and different instructional requirements which will help you define what you need from any prospective LMS.

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