"WOW" Customer Service

Course Number: TP-CF002

About This Course

In this course which examines how to deliver exceptional customer service, participants will learn about the customer service culture, its foundations, how to engage the customer, assessing customers' needs, managing customer solutions, and sustaining customer service excellence.

Course Details

  • Course Duration: 1 day
  • Max # Attendees: 12 - 15
  • Target Audience(s): All Audiences
  • Delivery Method(s): Instructor Led

TrainingPros, founded in 1997, works closely with learning departments of large organizations to identify, attract, and support leading contract specialists for focused training and development engagements.