Volume 24: Microlearning in the Real World

By Steve Kapaun | September 29, 2015

Now that the newness has worn off microlearning, how’s it working for you? Where do you find its best applications? What challenges are you facing? In this article, we’ll look at real-world applications and models for microlearning, as well as how to tackle some of the challenges that come with managing microlearning. First, let’s look at the best ways to optimize microlearning. It’s all about quick, focused exposure to new content. See if you’ve used microlearning in any of these learning scenarios:

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Volume 23: Weathering the Storm of the Cloud

By Steve Kapaun | September 29, 2015

As adoption of the Cloud computing market continues to evolve and mature, it is affecting every aspect of an organization that may be considering or actively pursuing this strategy. In examining the rationale for a company’s move to Cloud computing, we were struck by the similarities in value drivers between a transition to the Cloud and the Enterprise Resource Planning (ERP) transformations of the 1990s: service, flexibility, and cost.

Yet, many ERP implementations struggled due to an under-investment of time, money, and resources. The focus was on the technology, not necessarily holistic business process re-engineering and certainly not the people side of the transformation. Fast forward to today’s techno-hype called Cloud computing. What is it that makes Cloud computing, different and perhaps more challenging?

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Volume 21: Humanizing the Learning Design Process

By Steve Kapaun | September 29, 2015

For all the ways we’ve dreamed up to make the learning design and development processes more efficient and impactful over the years, there has always been one thing missing: a (real) focus on learners. Sure, we consider employee profiles and might even sneak in an audience analysis here and there, but the effort usually falls short of really inviting the learner’s voice into the room while our teams are feverishly conjuring up ways to build training for a new sales process or product cycle. Some of these methods and tools are great additions to our toolkit, such as SAM and design thinking, and I think the same is true of another idea that is catching wind lately: learner personas.

What is a Learner Persona?

A Learner Persona is, very simply, a fictional representation (or avatar) of a group of learners in your organization, based on observable data.

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Volume 20: Training as a Service

By Steve Kapaun | September 29, 2015

Training as a Service (TaaS) for ERP is a service-level based offering for established enterprise resource planning (ERP) implementations, e.g., Infor, Oracle, PeopleSoft, SAP, or other smaller systems. TaaS provides training support services after go-live as a periodic routine to proactively address changing operations and ERP system changes. “At TrainingPros, we understand the importance of leveraging managed services,” said Dave Amborski, TrainingPros Vice President of Enterprise Learning Solutions. “A successful ERP implementation and transition to normal operations is only the beginning of the journey.”

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Volume 15: Balance and Alignment

By Steve Kapaun | September 29, 2015

There’s a professional risk in remaining bound in a historical silo often found within Learning and Development (L&D) departments. In today’s competitive environment, this practice prevents an organization from using the skills sets and expanding the competencies of its current and future employees. Companies that align their learning efforts with corporate strategies can see a return on that investment with higher revenues and more engaged staff and clients.

Use What You Already Have

Many L&D professionals are starting to turn their attention towards a more customer-oriented mindset, one of serving customers.

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