Volume 10: Incorporating Emotional Intelligence In Training

As trainers and facilitators, our continual focus is on developing and equipping people with the skills they need to be more effective at work. To accomplish this, we utilize various approaches and methods to ensure that our training resonates with participants, including thorough analysis, design, development, and follow-up. However, while these basic tools of our trade are necessary, they are not sufficient for delivering truly transformational training.

Effective training is about more than sound learning objectives, logical design, and measurable outcomes. It’s about connecting emotionally with your audience so that learning “sticks.” We suggest that leveraging the tenets of emotional intelligence can help achieve this goal.